NatWest Mobile Banking 3.5/5

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NatWest Mobile Banking

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By Monitise Group Limited (Monitise International)

Named ‘Best Banking App 2017’ by the British Banking Awards, download NatWest’s award winning mobile app, available to our online banking customers. Our simple and secure app includes features to help you manage your money – from checking your balance through to making international payments.

How to Register & Eligibility
The NatWest Mobile Banking app is available to NatWest Personal and Business customers with Online Banking, who are over 11 and have a UK or international mobile number.

Once you’ve downloaded the app, registering is simple. All you need to hand is your Online Banking customer number, PIN and password to get access straight away.

Not registered for Online Banking or forgotten your customer number? Get a reminder or sign up at

Using the app
• Login using Touch ID or Face ID if you have a compatible iPhone & iPad
• Use your Apple Watch to view your balances and transactions
• Use 3D Touch to access features from your home screen
• Hide your balance, reorder your accounts or edit the names of your accounts to personalise your banking experience.
• View your Customer Number – this is the number we use to identify you when you log in to Online Banking and for authentication when you call us

Managing your money
• Check your balances, transactions and transfer money between your NatWest accounts
• If you have registered for MyRewards ( you can check your pending and available Rewards balance

• Manage Direct Debits and standing orders
• Transfer up to £250 to any UK account
• Make payments to international accounts you have previously set us using Online Banking
• Make bill payments by searching for approved utility and service providers when entering a payee name
• Pay Your Contacts who use the app or have a mobile number which is registered for the Paym service
• Share a confirmation after sending a payment or setting up a Standing Order

Get Cash
• Get Cash at any NatWest or Tesco cash machine using your app or Apple Watch when you don’t have your debit card
• Use Near Me to find your nearest cash machine or local branch

Other things you need to know
• We are proud to be the first bank in the UK to offer a RNIB Approved App for use by blind and partially sighted customers

• Get Cash lets you take out up to £130 per day from our UK cash machines, when you have at least £10 available in your account. There is a maximum limit of two Get Cash withdrawals every 24 hours

• Pay Your Contacts allows you to pay anyone who has this app or is registered for Paym up to £250 using their UK mobile number. To use Pay Your Contacts customers must be over 16 and have available funds in their account, limits are independent of daily withdrawal and Get Cash limits

• Register for the Paym service in the More menu

• Standard data charges may apply – contact your network operator for details

• By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records

To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’

For more information visit or contact our Mobile App support staff on 0345 366 0012 8am to 6pm Monday to Saturday.

Release Notes

23/01/2018 | Version : 5.7.0 | Size : 115.0 MB
Thanks for banking with NatWest.

With this release:

•Schedule transfers between your NatWest accounts for a future date.
•View personalised lending offers in the ‘Apply’ menu.
•Business current account customers will be able to capture, store, export and manage receipts in the app.

05/12/2017 | Version : 5.6.0 | Size : 98.4 MB
Thanks for banking with NatWest.

Here’s an early festive treat from us:

• Our app is now optimised for the iPhone X and you can use Face ID to access your accounts
• We’ve made a few improvements to payments, you can now save and delete payees as well as schedule payments for a future date
• Manage all of your business accounts in one app, visit the profile menu to add a business

23/10/2017 | Version : 5.5.1 | Size : 91.2 MB
Thanks for banking with NatWest!

Here are the most current updates to NatWest’s mobile banking app:

•We’ll keep you posted on getting the best out of your app and keeping on top of your finances, visit Notifications in the new Profile menu
•Our iPad app has a new look and feel and we've introduced a few new features

If you have personalised your app greeting, it may be reset with this update – you can change it by visiting settings in the new profile menu.

Your feedback is important to us. If you love our app, please tell us by leaving a review on the app store or by tweeting @NatWest_Help using #NatWestApp.


Overall :
#88 : Top Free iPhone Applications
#123 : Top Free iPad Application

Categories :
#2 : Top Free iPad Application [Finance]
#3 : Top Free iPhone Applications [Finance]
#107 : Top Free iPhone Applications [Kids]
#152 : Top Free iPad Application [Kids]

Screenshots iPhone / iPod :

Screenshots iPhone / iPod Screenshots iPhone / iPod Screenshots iPhone / iPod Screenshots iPhone / iPod Screenshots iPhone / iPod

Screenshots iPad :

Screenshots iPad Screenshots iPad Screenshots iPad Screenshots iPad Screenshots iPad



Supported Devices : iPad 2 Wifi , iPad Wifi , iPad 2 3G , iPad 3G , All , iPod Touch 4th Gen , iPhone 4 , iPhone 3GS , iPod Touch 3rd Gen , iPad 4th Gen , iPad Mini 4G , iPhone 4S , iPhone 5 , iPad 3rd Gen , iPod Touch 5th Gen , iPad Mini , iPad 3rd Gen 4G , iPad 4th Gen 4G , iPhone 5C , iPhone 5S , iPod Touch 4th Gen , iPhone6 Plus , iPhone6 , iPod Touch 6th Gen , iPad 2 Wifi , iPad 2 3G , iPhone 4S , iPad 3rd Gen , iPad 3rd Gen 4G , iPhone 5 , iPod Touch 5th Gen , iPad 4th Gen , iPad 4th Gen 4G , iPad Mini , iPad Mini 4G , iPhone 5C , iPhone 5S , iPad Air , iPad Air Cel , iPad Mini Retina , iPad Mini Retina Cel , iPhone6 , iPhone6 Plus , iPad Air 2 , iPad Air 2 Cel , iPad Mini 3 , iPad Mini 3 Cel , iPod Touch 6th Gen , iPhone 6s , iPhone 6s Plus , iPad Mini 4 , iPad Mini 4 Cel , iPad Pro , iPad Pro Cel , iPad Pro 97 , iPad Pro 97 Cel , iPhone SE , iPhone 7 , iPhone 7 Plus , iPad 6.11 , iPad 6.12 , iPad 7.1 , iPad 7.2 , iPad 7.3 , iPad 7.4 , , , , ,

Comments and Ratings for NatWest Mobile Banking

Bad move (5.3.1)
21/06/2017 08:43:59 2/5 By Terry uk
Always used the app really excellent but I think the idea of removing the ability to top up your mobile phone is a detrimental move especially for one who lives o few miles from the nearest cash dispenser why remove a feature which is so useful

Crashes (5.2.1)
21/06/2017 03:00:52 2/5 By seraphimin
Hopeless ... used to be fine. Would give it 4 stars but now it has crashed and I have no access to my account then really it should get no stars!!! Please NatWest sort it out!!!

Easy and helpful! (5.3.1)
21/06/2017 03:00:02 5/5 By sadaf qazi
It's a great app. Very handy. Rarely have to go to the bank.

Great (5.3.1)
21/06/2017 02:51:02 5/5 By Zephandley
Love it!

Good, but could be better (5.3.0)
21/06/2017 02:18:22 2/5 By Star_bug1981
Most banks apps now allow loads of features, such as replace a lost card and changing contact details etc. But, the most important one for me is seeing my PENDING TRANSACTIONS. I want to see individual transactions so know if they've all been requested.

Apple Watch Crashing (5.3.1)
20/06/2017 17:11:45 1/5 By Steme48
Been crashing on my Apple Watch for ages. Everytime they do an update, I think it will be fixed, but it never does work.

This app is great (5.3.0)
20/06/2017 17:09:41 5/5 By Fazzoom
I don't know why people are rating this app so lowly. In my experience it's been nothing but fantastic. It's very easy to use, you can log in by just using your thumb on an iPhone for example. You can also transfer money to friends, set up and cancel standing orders or direct debits, it's fantastic. I've traveled extensively with it now for years, and it's works in any country at any time, you need hardly any download to use it. To conclude, GET THIS APP!

Great but little improvement (5.3.1)
20/06/2017 16:45:51 4/5 By NanaSarf
Wish you were able to save contacts for easy transfers

Needs fixing (5.3.1)
20/06/2017 14:58:25 1/5 By Bimbo-baggins
New update crashes on iPad as soon as it loads 👎🏻

Changing Details (5.3.1)
20/06/2017 14:56:09 4/5 By Mozzza86
I obviously don't just bank with NatWest, I have two other bank accounts elsewhere, and I can easily update and change personal details links my phone number in the apps. NatWest don't allow this. I think it's about time the security restriction was lift so your customers like me, can use the NatWest app to update our personal details. !!

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